The OpenPM integration requires that claim providers in 4D be mapped to corresponding billing/claim providers in OpenPM. If a claim is synced in OpenPM for a provider who is not mapped, the integration will create a new provider in OpenPM.
Mapping the Provider to Open PM
- Go to Practice > Billing > Settings > OpenPM Mappings > Staff
- Enter the Openpm id for any providers needed for claim creation
Finding the OpenPM id
- Log into OpenPM and go to Libraries > Insurances
- The OpenPM id is the identifier in the leftmost column:

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