This is a recommended Insurance Appointment Workflow designed to optimally trigger all insurance features.
During Check-In
- Patient > Financials > Insurance
- Confirm entered insurance information is accurate
- Patient > Forms & Scans
- Confirm scanned insurance card and drivers license are present, if not scan them in
- Scheduler > Right click on Appointment > Status
- Change appointment status to ‘Arrived’ Triggers copay collection in Money
- Collect co-pay as appropriate from auto-generated copay Money tile
During Check-Out
- Change appointment status to ‘Checked-out’ Required for claim creation
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