Help CenterBy default, the Patient Portal will display your practice name at the top of the page. It is now possible to replace this text header with your practice logo.
File requirements
In order to upload, the company logo must be a .png, .jpg, or .jpeg file that is less than 500kb.
It is not currently possible to delete or remove a file once uploaded without 4D EMR Support assistance. If you do need to remove a file and return to the default text name, please contact support at support@4d-emr.com or 844-878-2434.
Uploading a logo file
- Go to Practice > Settings > Patients > Portal Options
- Click the
button and select your practice logo then click open. - It should now display the file name next to the
button. Click 
to upload the chosen file.
Note: Once the chosen file is uploaded, the file name will be removed. There is not currently a visual indicator that a logo has been uploaded. It is recommended to access the portal using a test patient account to view the current file.
Changing the logo file
If you wish to upload a different logo file for use in the patient portal, simply follow the steps to upload the file. It will automatically replace the current file and will display to patients going forward.